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PRIVACY POLICY

1. Introduction

Welcome to the privacy policy of Laura Mongey Coaching (“we,” “us,” “our”). This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.lauramongey.com (the “Site”). Please read this policy carefully to understand the views and practices regarding your personal data and how we will treat it.

 

2. Contact Information

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

 

3. Data Collection

We collect and process the following types of information:

  • Personal Information: Information you provide directly to us, such as your name, email address, phone number,  when you access our services.

  • Non-personal Information: Information automatically collected when you visit our site, including your IP address, browser type, and usage data. This includes session information, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

4. Data Usage

We use the collected information for the following purposes:

  • To provide and operate our services.

  • To provide ongoing customer assistance and support.

  • To contact our visitors and users with general or personalised service-related notices.

  • To create aggregated statistical data to improve our services.

  • To comply with applicable laws and regulations.

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5. Data Retention

We retain personal data supplied by users for a period of five years for the purposes of follow-up assistance and support, unless a deletion request is received beforehand.

 

6. Data Storage and Security

Our website is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our services. Your data may be stored through Wix.com’s data storage, databases, and general applications. Wix.com stores your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS, which ensure the secure handling of credit card information.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for several reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify registered members.

  • To monitor and analyze the performance, operation, and effectiveness of Wix’s platform.

  • To ensure our platform is secure and safe to use.

Consent for cookies is obtained via a banner on the home page of our website.

 

8. User Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request to correct any inaccurate personal data.

  • Deletion: You can request the deletion of your personal data.

  • Objection: You can object to the processing of your personal data for marketing purposes.

  • Restriction: You can request the restriction of processing your personal data.

  • Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@lauramongey.com.

 

9. Third-Party Services

We may share your data with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

10. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

 

11. Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

 

12. Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: Where you have given us explicit consent.

  • Contract: Where processing is necessary for the performance of a contract with you.

  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.

  •  Legitimate Interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights.

 

13. Opt-Out Options

You have the right to opt-out of data collection and marketing communications at any time. To opt-out, please contact us at info@lauramongey.com.


Last Updated: 6th July 20024

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